Returns & Refunds
Shipping
Novaic uses carriers such as DHL, FedEx, and UPS for shipping. We proudly offer free standard shipping on all orders with no minimum purchase.
Our standard handling time is 1-3 business days, which means your order will be processed and shipped within this time frame. Once shipped, your order will typically arrive within 1-4 business days. Your tracking number will be emailed to you once your package has shipped.
For more information, please review our full shipping policy.
Returns and Refunds
Novaic values your shopping experience. Your order is backed by an 10-year warranty and a 30-day return policy. For more information, please review our full refund policy.
If you need help, please contact us at support@novaic.com and we'll be happy to help!
